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Have never had anything but great experiences with Tubman Chev. From maintenance/service department to purchases, I will always 100% recommend them.
Great staff always helpfull
Chris is the beeeest!!!!! We need more men like him everywhere, Amazing person.
Not a great car dealership. It is more than that. It is just an excellent place to buy a car.My experience with Jim Tubman was unbelievable fast, smooth, warm and friendly.Jason Atack is a real magician of finance. All the paperwork and everything related to money has been done in same day, actually I mean in the same afternoon. He prepared everything and finished entire process without wasting a minute. Never forced me or push me to buy anything extra that I don't need.Sina Talebi is the most friendly sales consultant I ever met. He is 100% customer's satisfaction focused, knowledgeable, helpful, caring, kind, professional young gentleman who knows cars very well and never miss any details which I asked him.I love my 2018 Volt. Thank you guys being there such a great professionals!
Pleasant staff, good advise ....not just out to get your money
Awesome experience buying a new Chev Silverado 1500 from Ted Smith at Tubman’s. Super easy to deal with, I would highly recommend Ted and this dealership to anyone I know.
BY FAR the best car buying experience I've ever had. Ted Smith (Sales Mgr) listened to what I wanted, knew exactly what would work for me, set things in motion, gave me the 'space' to make my decision, and followed through on every thing from initial conversation to after purchase wrap-up. My first vehicle with Ted, will not be my last. Experience, price, service - he has it all. Will be a return customer and have already begun spreading the good word. Love my Caddy. For any vehicle, new or used, ask for Ted. He is the man you need to see.
Good fast oil changes
I have been dealing with Ted Smith (Sales Manager) for years, and have purchased my last 3 vehicles from him! I have sent friends and family to him and every time, I get nothing but how grateful they are that I did! He is not only personable, but he knows his stuff! No regrets from me, family or friends! This is the guy you need to be talking to! I assure you, that you too, will have no regrets! I love my 2018 Diesel Equinox which was my latest purchase with the help of the man himself! Keep up the good work Mr. Smith!
I have been dealing with Ted Smith since 2015. I have bought 3 viechles since then. He was very knowledgeable and always delivered exactly what i wanted. He has directed me to there service department where i have always had a great experience. I will not bring my viechles anywhere else. I have recommended my friends to Jim Tubman , specifically Ted. If you want a viechle i would highly recommend going there. Service as well. Great place. Great group of people.
JD was easy to talk to, and super helpful with all of my many questions!
I was recently in to purchase a vehicle at Jim Tubman. My wife and I after a little back and forth decided on a Chevy Equinox. We LOVE it! And we also loved our service. Ryan McNamara was amazing to deal with. Took his time answering every question we had without any pressure at all. If you are thinking about buying a Chevy, Ryan is the guy I’d ask for! Thank you again Jim Tubman! We will certainly be coming to you again.
All of the positive reviews of his dealership are true (except they didn't have freshly baked goods ;-)!Confession: as a natural auto-sales sceptic, I feel that the auto industry is one that requires intense scrutiny. New dealerships have to earn my trust, and that normally isn't easy to do! Jim Tubman Chevrolet exceeded my expectations.Ryan- my sales rep extraordinaire (as mentioned in other reviews) was incredibly knowledgeable, honest, not pushy, and a pleasure to deal with. He made the buying experience very easy and met my additional demands (within reason) to seal the deal. After-sales service is great too.Jason (Finance Manager) explained the paperwork, terms and conditions, and additional add-ons without being sales-like or trying to force me to buy additional products or services I didn't need. He explained things in plain english, and I felt truly had my best interest in mind.On delivery day, when I picked up my newish (used) car it was perfectly detailed, looking like new. It took less than 30mins before I was driving away with a huge smile. As an independent GM dealer (aka- not a loudmouth / 'mega' dealer), I will recommend them to anyone in Ottawa who wants an excellent buying experience.
Very knowledgable and efficient staff. Would recommend if in the market for a vehicle!
Earlier this month I purchased a pre-used Chevrolet from Jim Tubman's Motors. My sales agent, Chris Zardo, was extremely competent and helpful. I particularly appreciated his follow up call and service yesterday. Thank you, Chris. I will continue to use Tubman's services and recommend them to others.
I go here all the time, excellent service.
Just purchased a new to me dream vehicle from Ted Smith. What an amazing experience! Purchasing a new vehicle is often stressful but you made it painless and enjoyable. Thank you so much!
Small GM dealer, good service.
Wish their service dept. was open a little longer. Otherwise no issues at all.
Purchased a 2019 Silverado RST from Ted Smith. I'm from out of town and all our dealings was through email (many dealerships hate that because they want you in person - but email is a huge convenience for me). Ted and I had many back and forth email exchanges looking for details and clarification. He was patient and followed through. When the truck was received, I noticed a few accessories missing, not his fault. Ted went out of his way and made it all right. Thanks Ted. 😉
Love my new truck from Tubman! Our family now has about 5 cars from Tubman that are on the road right now. Always a good deal and its always a pleasure to deal with their staff (especially Ted). You'll get taken care of the right way at Tubman Chevrolet.
very friendly sales staff, Jack made the whole process less stressful! Hands down the best customer service in town !
I came in to meet with a Business Manager, Marc and found him to be very helpful and funny. Great guy and great environment. I will be back!
I’ve been seeing Jean Marc Desrochers for many years. He is so honest and sincere! I look forward to my tire changeover every time! Thank you for the impeccable service!
Great service! Really care about the customer's satisfaction.
I recently purchased a 2015 Colorado from Ryan at Jim Tubman Chevrolet. Ryan was friendly, helpful, and wasn't too pushy - all good things from a car dealer. I would certainly recommend Tubman to anyone looking to buy a Chevrolet.
I have purchased all of my cars from Jim Tubman's. I keep coming back because I am confident that I am getting the best deals. Jean-Marc in service is great to deal with. He always takes care of me and I don't feel like they are trying to sell me things I don't need. I appreciate them letting me know if things are getting close to needing replacement. Overall great customer service- love the homemade baked goods and the shuttle back and forth to work.
Needed a safety inspection - While booking, I was told it would cost $140-150 (+tax), but could not be provided with exact price. Once on site, Philip, the service manager, was very pleasant and helpful with a few tips, and advised the cost was $120 (+tax). Very clean waiting area with guest wi-fi, TV, vending machine, washroom. Cashier and other employees could have been more customer friendly.
Had a great experience here. Good communication back and forth with the salesperson (Fern) . Picked out the truck I wanted and the worked with me to get the right price and model.
Courtious good service honest